Cold Comfort

Summary

It's Andy's first day as a volunteer at the Comfort Support Line call centre, which offers the lonely and desperate a chance to talk about their problems. All the CSL counsellors have their own ways of dealing with clients, coping with the emotional stress and killing time between phone calls. But is Andy really prepared for what's to come?

Guest stars

• Jane Horrocks as Liz
• Nikki Amuka-Bird as Joanne
• Tony Way as Michael
• Edward Easton as Caller
• Vilma Hollingbery as Caller
• Kath Hughes as Caller
• James Meehan as Caller
• Vicky Hall as Caller
• Steve Pemberton as Andy
• Reece Shearsmith as George